Emergencies & Phone Calls
If you are experiencing a true, life-threatening emergency, call 911. Call our office only after you have made arrangements to get to the Emergency Room.
Our clinical staff and physicians return calls during business hours as time permits. If the matter is urgent, please tell our phone operator so that a provider or nurse can confer with you in the timeliest manner possible. Please understand that calls for test results and prescription refills will be returned after urgent patient needs are met.
Please indicate in your message:
- Reason for your call
- Full name (spelling of your last name)
- Date of birth
- Best phone number
- Name of your oncologist / hematologist
If you have to contact your physician after regular business hours, on weekends or on holidays, please call our office number. The answering service will immediately contact the physician on call.
Please use this guide as to when you should make your phone call:
Call during regular office hours (Monday-Friday) for non-urgent issues including:
Your comfort and concerns are important to us. If a certain medication is not working, call and let us know.
Call anytime day or night if:
Again, if any of these symptoms escalate to a life-threatening emergency or an urgent medical condition, call 911. Call our office only after you have made arrangements to get to the Emergency Room.